←Back

Reducing product description writing time from 5 minutes to 5 seconds with AI

Windly sellers had to manually write product descriptions for dozens to hundreds of imported products every day.
I designed an AI-assisted writing workflow that generated SEO-friendly descriptions inside the listing editor.

Role

Product Designer · UX Researcher

Timeline

3 weeks

Team

1 PD, 1 PM, 1 FE, 1 BE

Platform

AI B2B SaaS Company

Scope

UX/UI, Workflow analysis, AI prompt requirements,
UX Research, post-launch impact analysis

01 Outcome

Before: Sellers had to manually translate and write every product description.
After: The “AI Product Description” feature reduced writing time while improving output quality.

After: AI-generated product description in the Windly listing editor

02 Context

Windly helps cross-border sellers import products, localize listings, and publish to Korean sales channels.

Sellers use Windly to import product data from global marketplaces, localize listing content, and publish it to local channels. Because a single seller manages dozens to hundreds of products at once, publishing speed is a core part of Windly’s value.

Product listings flowing from global marketplaces like Amazon, eBay, AliExpress, and Temu, through Windly, and out to local channels like Naver Shopping, Gmarket, and Coupang

03 Problem

A small writing task became hours of work—500+ descriptions, written by hand at up to 5 mins each.

Product description writing remained a major manual step. Before publishing, sellers had to turn imported product data into localized copy with accurate details and search keywords—taking up 30% of the listing workflow.

Windly detail-page editor showing a product listing ready for a manually written description
Click to add a description, or generate one with AI
Had to type everything manuallyBefore

04 Why It Mattered

This manual step broke Windly’s end-to-end workflow and slowed down the entire publishing process.

Writing product descriptions remained a major manual gap. If left unresolved, it could delay publishing, interrupt bulk-listing tasks, and drive sellers outside Windly—weakening the value of its broader workflow automation.

Windly listing workflow highlighting product description writing as a time-consuming bottleneck

05 Existing Workaround

Sellers turned to AI to avoid manual writing,But 1 description still required 9 actions across 3 tools.

To create a product description, sellers copied product data from Amazon, opened an external AI tool, wrote a prompt, and moved the generated copy back into Windly. Sellers still had to coordinate product context, AI setup, content transfer, and final review across disconnected tools.

Nine actions sellers completed across Amazon, an external AI tool, and Windly to create and publish one product description

Key Insight: The delay came from coordinating context, AI, and content across disconnected tools.

06 My Mission

I defined what AI should automate and what sellers should still control.

I translated the workaround into three design requirements: make description writing simpler, faster, and high-quality while preserving seller control.

01 Simpler

Remove repetitive transfer and setup.

Keep product context, AI generation, and editing in one workflow.

Windly connected with external AI tools

02 Faster

Reuse information Windly already has.

Automatically prepare product data and SEO context instead of asking sellers to copy data and write prompts.

Detailed product description prompt assembled from existing Windly context

03 High quality

Keep sellers in control of the final copy.

Let sellers review and edit generated content before it enters the listing.

Generated product copy with a highlighted phrase requiring seller review

07 Solution

I turned a fragmented 9-step AI workaround
into a 3-step in-product experience.

Repetitive setup and content transfer were automated, while review and final approval remained explicit seller actions.

Before and after comparison showing four manual setup actions consolidated into Generate

Before: Sellers had to copy product data, switch tools, and rebuild context as a prompt.

After: Since these steps required no seller judgment, I combined them into one Generate action using data Windly already had.

Before and after comparison showing editing and formatting consolidated into Review

Before: Sellers could only edit and verify the result after moving it back into Windly, forcing them to commit before they could judge its quality.

After: Because quality still required seller judgment, I made the draft editable and moved Review before insertion, separating evaluation from commitment.

Before and after comparison showing copy and paste actions consolidated into Apply

Before: Sellers manually copied and pasted approved content back into the editor, adding effort without adding judgment.

After: I automated this mechanical transfer while keeping Apply explicit, so sellers controlled exactly when AI-generated content changed the listing.

Final Outcome

01 Generate
02 Review
03 Apply
Step 1 · 01 Generate

Before (9 step)

  1. 1Copy product data
  2. 2Open external AI tool
  3. 3Write prompt
  4. 4Generate
  5. 5Copy result
  1. 6Paste back into editor
  2. 7Edit and clean up
  3. 8Check formatting
  4. 9Publish

After (3 step)

  1. 1Generate — Click the Generate button
  2. 2Review — Checks structure, tone, and content
  3. 3Apply — Copy is inserted directly into the editor

08 Interaction Exploration

01 Entry point

Where should AI enter the seller's workflow?

I prioritized persistent access and consistency with existing editing patterns over maximum proximity to the description field. AI Writing lives in Quick Edit Actions, where it remains accessible whether the description is empty or already populated.

Research Insight

Sellers leave Windly to open ChatGPT/Gemini.

UX Question

How can sellers start AI writing without leaving the editor?

Comparison of Quick Edit Actions and an inline CTA for the AI Writing entry point

02 Generation

How much work should AI take over?

Automate the repetitive input, not the final decision. I removed manual prompting from the default flow and used Windly's existing product data and recurring writing criteria to prepare the AI input automatically.

Research Insight

Users repeatedly followed this process: Copy product data → Open ChatGPT → Write prompt → Generate → Copy result → Return to Windly

UX Question

What should sellers still provide, and what can Windly automate?

Comparison of blank prompt, guided template, and automatic context approaches

03 Review

When should AI output be committed?

Written by AI, approved by sellers. I kept generated content as a draft until sellers reviewed, edited, and explicitly added it to their listing. After testing both options, I chose Review before applying, allowing sellers to verify, edit, and approve AI-generated content before it entered their listing.

Research Insight

Sellers reviewed and edited AI-generated copy before using it in their listings.

UX Question

How can sellers stay in control before AI-generated content changes their listing?

Option A showing the generated description applied directly in the listing editor

Option A: Direct application

Fastest path to completion.

Blurs AI output and approved content.

Option B: Review before applying

Control to review and approve the result.

Adds one step before applying.

04 Trust & Verification

How can sellers trust AI-generated descriptions?

Make the evidence behind AI output inspectable. Sellers needed to verify that generated descriptions reflected their product data and SEO requirements, so I made these inputs visible and inspectable.

Research Insight

“I’m not sure what the description is based on. How do I know it actually uses the right SEO keywords?”

UX Question

How can sellers verify that AI-generated descriptions reflect their requirements?

Visible AI generation process showing the product data, SEO analysis, and writing criteria behind the description

09 AI Output

Designing the AI output

The quality of the workflow depended on the quality of the generated copy. I designed the output structure around the information sellers needed to publish a product listing quickly.

Input data
Product name
Product attributes
Source description
Material
Color
Size
Imported product information
Existing translated text
AI writing rules
Use natural Korean
Include SEO-friendly keywords
Keep the tone buyer-friendly
Preserve factual product details
Avoid overclaiming
Organize information into clear sections
Make the output easy to edit
Product description
A cotton oversized shirt with a relaxed, easy silhouette. The soft beige tone brings a calm mood — natural to style from everyday looks to smart-casual outfits.
Product details
ColorBeige
FitOversized
MaterialCotton blend
StyleCasual / Daily
Selling points
Relaxed fit for all-day comfort
Beige tone pairs easily with any bottom
Natural silhouette suited for daily wear

10 Impact

AI Writing became part of sellers’ listing workflow.

Within 30 days of launch, adoption and repeat usage increased while sellers reported positive early satisfaction.

Description creation time reduced from 5 minutes to 5 secondsUnique sellers doubled from week 1 to week 4Seller satisfaction reached 4.4 out of 5Usage per seller increased threefold

11 Try It

Try the AI product description

What I learned

AI adoption worked when the feature was placed at the workflow break. Sellers did not need a separate AI tool. They needed a faster way to complete the task they were already doing.